Your Freffo account
- Write to info@galific.com, or message Freffo Support on WhatsApp at +91 80655 36012, from the email or the WhatsApp number your account uses, saying you want your account deleted.
- Freffo is unlinked from your WhatsApp first. Then your instance and everything in it is deleted: messages, media, what your assistant remembers, and what you connected (Gmail, email, Google, Microsoft, your ERP, your books).
- A copy without your media is kept for 30 days in case the deletion was a mistake, then it is deleted too.
- If you unlink Freffo in WhatsApp (Linked devices) and leave it unlinked for 7 days, your instance is deleted the same way, without asking.
Messages to Freffo Support
- What you write to Freffo Support on WhatsApp is kept to answer you. Ask, in the same chat or by email, and that conversation is deleted.
What is kept
- Records of payments and invoices, as the law requires.
- A short record that the account existed (its name, number, email and business, and how much it used Freffo, never your words), as the privacy policy says.
When
We confirm on the same email or WhatsApp when it is done, within 30 days.
See also: Privacy · Terms · Contact